CVS Pharmacy is responding quickly after their pharmacists got frustrated with their workload and decided to not show up.
This problem was detected seemingly out of the blue, as there has been a sudden influx of new patients, and those pharmacists who were already working were not prepared to respond to this sudden surge in orders. Finding themselves overwhelmed and unable to keep up with their work, many of them decided not to show up on Monday, leaving CVS Pharmacy scrambling to find a solution.
In response to this crisis, CVS Pharmacy has increased their staff and rotation hours for all pharmacies, as well as rearranged office hours. They also worked to hire new pharmacists on a temporary basis to cover those who didn’t show up, and created a system to prioritize filling prescriptions.
There are also reports that CVS is working with pharmacists and technicians to pull extra shifts, as they can fill prescriptions quicker while reducing wait times.
Not only that, but CVS Pharmacy is actively trying to increase communication between their employees and the new customers they’re receiving, so they can ensure that people know how their medications will be individually managed. They are also discussing ways to streamline the process of filling prescriptions, which can be confusing to many people, especially those who may be new to the pharmacy.
Overall, CVS Pharmacy has taken quick action to resolve the recent issues that have occurred due to their pharmacists not showing up. Their proactive approach has already resulted in improved wait times and overall processes, and will hopefully continue to bring positive changes to their pharmacy experience.